Shipping policy

SHIPPING AND PAYMENT TERMS

SHIPPING

We ship across India.

Shipping is currently free for all orders placed on www.cizaraessence.com unless otherwise specified at the time of checkout.

Orders are typically processed and dispatched within a 7-10 Days time frame. Delivery timelines may vary depending on the delivery location and other external factors.

TAXES AND DUTIES

All product prices displayed on the Website are inclusive of applicable taxes and duties as per Indian law.

There are no additional hidden charges at checkout, unless specifically mentioned.

PAYMENTS

All payments made for purchases on www.cizaraessence.com shall be against the Maximum Retail Price (MRP) or the discounted price, as displayed on the Website at the time of purchase.

Payments are processed through secure third-party payment gateway service providers. By initiating a transaction, you agree to comply with the terms and conditions of the respective payment gateway provider.

H & B may use third-party payment service providers such as Razorpay, PayTM, or other authorized platforms to facilitate online transactions. The use of such third-party services is governed by their respective user agreements, terms, and privacy policies.

H & B does not store or have access to your complete payment card details (including card number, CVV, or expiration date). All such information is securely processed by the payment gateway provider.

LIMITATION OF LIABILITY REGARDING PAYMENTS

While availing any of the payment methods offered on the Website, you acknowledge that H & B shall not be liable for any loss or damage arising directly or indirectly due to:

(a) Lack of authorization for any transaction;
(b) Exceeding the preset limit mutually agreed between you and your bank;
(c) Any payment issues arising out of the transaction;
(d) Decline of transaction for any reason whatsoever.

DELIVERY

We aim to deliver orders within 7-10 working days from the date of dispatch.

However, delivery timelines are subject to factors beyond our control, including but not limited to:

  • Courier partner delays
  • Weather conditions
  • Political disruptions
  • Natural calamities
  • Strikes or logistical interruptions

H & B shall not be held liable for delays caused due to such circumstances. We will make reasonable efforts to keep you informed of the delivery status.